Credit Balance Specialist

Remote
Full Time
Mid Level

Ni2 Health is actively recruiting for a Credit Balance Specialist to join our Revenue Cycle Team.  The ideal candidate is action oriented and looking to learn and grow with Ni2 to advance within the organization.  The Credit Balance Specialist will: 

  • Resolve credit balances accurately and in a timely manner
  • Process internal and external refund requests
  • Identify trends and escalate as needed
  • Maintain the confidentiality of all patient demographic, financial, and medical information, adhering to HIPAA regulations
  • Resolve accounting discrepancies and respond to information requests in a timely manner
  • Research and resolve unidentified payments
  • Maintain accurate and concise notations of workload information
  • Ensure compliance with all applicable federal, state, and local laws, regulations, and requirements, as well as Ni2 specific policies and procedures

ABOUT NI2 HEALTH 

At Ni2 Health, you will discover challenges that excite you as you develop professionally and explore different career paths based on your interests and abilities. We reward ambitious, talented individuals with a work environment that fosters creativity, teamwork and collaboration while encouraging fresh thinking away from the way things have always been done.  

Breaking the mold is a vital component to what we do at Ni2, and driving sustained value to our clients is paramount. Our team members and clients are completely satisfied with our service-based approach. If you are looking to be mentored as a new graduate, come explore Ni2 Health (www.ni2health.com) and join a team of stars.   

APPLICANT REQUIREMENTS AND SKILLS 
Applicants must submit a full CV, cover letter and updated resume to be considered. 
Position is remote. 
Minimum Job Requirements 

  • High School Diploma (College degree preferred) 
  • Minimum of 1 year of healthcare, revenue cycle, or finance experience
  • Proven knowledge of billing process and credit resolution
  • Excellent written and oral communication skills 
  • Excellent organizational, time management, and interpersonal skills 
  • Knowledge and understanding of HIPAA rules and regulations
  • Proficiency in basic accounting techniques and ability to analyze/interpret financial data
  • Proficiency in MS Excel and MS Outlook 

General Skills 

  • Team player 

  • Independent thinker and problem-solver  

  • Commitment to core values of Team, Integrity, Growth, and Innovation 

Compensation Package 

  • Hourly wage based on experience 

  • Full benefits to include 401k with company match, progressive PTO policy with paid holidays 

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