Vice President of Product | Mid-Cycle and Backend RCM Platform
Remote
Full Time
Product Development
Senior Manager/Supervisor
About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.
A 2025 Great Place to Work®
In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.
Location: Remote
Summary DescriptionWe are seeking an accomplished and visionary Vice President of Product - Mid-Cycle and Backend RCM Platform to lead product strategy, roadmap, and delivery for our next generation revenue cycle management (RCM) platform.
This leader will oversee a suite of solutions that span coding, billing, payment posting, accounts receivable and denials management, and revenue cycle analytics, with a focus on automation, scalability, and customer outcomes.
The ideal candidate brings deep experience in healthcare revenue cycle operations and product management, has successfully built and scaled RCM technology products, and thrives in a global, cross-functional environment collaborating with engineering teams in India and business teams in the U.S.
Key Responsibilities
- Define and execute the product vision and strategy for the mid-cycle and backend RCM portfolio
- Lead the roadmap for coding, billing, payment posting, AR & denials, and analytics to deliver measurable improvements in efficiency, accuracy, and financial performance
- Partner closely with engineering and data teams in India to drive delivery excellence and foster cross-geo collaboration
- Develop and manage a team of high-performing product managers and analysts, promoting a culture of accountability and innovation
- Translate customer and market needs into actionable requirements and ensure products deliver strong ROI
- Drive initiatives that leverage AI, workflow automation, and advanced analytics to enhance revenue integrity and operational performance
- Collaborate with internal stakeholders across operations, sales, and implementation to ensure seamless product adoption and client success
- Monitor market trends and emerging technologies to maintain competitive differentiation in the RCM space
- Bachelor's degree in Engineering, Healthcare Administration, or a related field required
- MBA or other advanced degree preferred
- 12-18 years of progressive leadership experience in healthcare technology and RCM
- 8+ years in product management or product leadership roles
- Proven track record of building and scaling RCM software products, preferably multi-tenant SaaS platforms
- Deep understanding of mid-cycle and backend processes: coding, billing, payment posting, denials management, AR follow-up, and analytics
- Experience working with cross-functional and globally distributed teams, including close collaboration with engineering teams based in India
- Familiarity with EMR integrations (Epic, Cerner, Athena), clearinghouses, payer connectivity, and compliance standards (HIPAA, SOC 2, HITRUST)
- Demonstrated success driving product innovation using AI, ML, and automation technologies in revenue cycle workflows
- Strong analytical, strategic, and financial acument with a passion for solving complex operational problems
- Exceptional communication and stakeholder management skills across business and technical teams
- Ability to lead through influence and build alignment across geographies and functions
- Deep understanding of RCM performance metrics: AR days, clean claim rate, first-pass resolution rate, denial rate, and net collection percentage
- Bachelor's degree in business, Computer Science, or a related field
- MBA or equivalent experience is a plus
- 3+ years of experience in product management
- SaaS or technology-driven industry experience preferred
- Proven track record of managing all aspects of a successful product lifecycle
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to influence and collaborate across teams
- Experience in healthcare or Revenue Cycle Management is a plus, but not required
- Familiarity with Agile/Scrum methodologies
- Clear and compelling in written and spoken communication
- Ability to work across geographies and time zones
- Ability to work in a fast-paced environment and manage simultaneously competing priorities
- Experience in identifying, implementing, and managing automation-related product features is a strong plus
- Familiarity with JIRA or similar tools is a plus
Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
If you are a motivated individual who enjoys working with clients, has technical aptitude, and thrives in a dynamic environment, we would love to hear from you. Apply now and be part of our dedicated team focused on delivering exceptional client implementations.
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